The whole Tropicana fiasco fascinates me. While the new image looks very modern (and generic), it turns out people don’t want trendy OJ packaging. They want to be able to quickly pick up their favorite orange juice at the grocery.
My big question is: what was broken about the “straw in the orange” look that needed fixing anyway? The straw/orange is a nearly perfect metaphor for OJ.
It never ceases to amaze me how companies trash years of brand equity and customer familiarity just because they’re tired of the way the living room furniture looks and want to remodel.
Maybe it’s because Pepsi (who owns Tropicana) got seduced by the siren song of creatives who are more concerned with image than reality. Just a few weeks ago Arnell Group CEO Peter Arnell was singing his own praises about “the work” that is now being scrapped. Of course, these are the same people who basically just did a redux of the Obama logo and then sold it to Pepsi packaged with this garbage.
Most everybody is laying the flop at the feet of the brand team. But let’s not foget the other glaring failure of this Tropicana incident: the research. This move was run by the focus groups and had extensive market research. But then again, so was New Coke.